Alternative Litigation Resolution

Consumer Notice


In accordance with Law no. 144/2015, of September 8, 2015, we have published all the Alternative Dispute Resolution bodies that can be contacted in the event of a dispute over the purchase of a product or service mentioned on this website.


It should be noted that, when necessary, this solution is usually quicker, less protocol-intensive and less expensive than going to court.


Therefore, if you are dissatisfied and wish to raise your concerns, you can do so by contacting an Alternative Dispute Resolution Body.


The relevant entity for Madeira My Home is in the Madeira region:


CACC-RAM - RAM Consumer Conflict Arbitration Center


https://www.madeira.gov.pt/cacc/


Centro de Arbitragem de Conflitos de Consumo - Madeira


https://www.anacom-consumidor.pt/-/cacc-funchal


CNIACC - National Center for Consumer Conflict Information and Arbitration


www.arbitragemdeconsumo.org


CIMPAS - Insurance Information, Mediation and Ombudsman Center


www.cimpas.pt


CIAB - Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)


www.ciab.pt


More information on the Consumer Portal - www.consumidor.pt